Ozstaff | Recruitment Services Provider | Staffing Company

OzStaff Privacy Policy

In this policy, us, we or our means Ozstaff Holdings Pty Ltd (ACN 603 140 834) (Ozstaff) and its related bodies corporate. This policy sets out the following in relation to personal information submitted through the Site:

what kind of information we collect;
how we collect it;
how we use it;
how we disclose it;
opting in and out;
management and security;
how to seek access to and update your personal information; and
how to contact us with privacy queries.

We are bound by the National Privacy Principles contained in the Privacy Act 1988 (Cth) (subject to exemptions that apply to us under that Act). We may, from time to time, review and update this policy, including to take account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recently updated policy.

What information we collect

In general, the personal information we collect about you includes (but is not limited to) your name, contact details (including phone numbers and addresses) and possibly financial information, including your credit card information. The type of personal information we collect will depend on the type of products and services you have asked us to provide. We aim only to collect the personal information necessary for us to provide these products and services.

At the time personal information is collected or as soon as practicable thereafter, we will advise you of: Our details and how to contact us;

The purpose for which the information is collected;
Details of how to access any information held about you;
The type of people and organisations to which we may disclose that information;
The legal and other consequences of you not providing the information; unless any of the above is obvious in the circumstances, or detailed on a collection form.

We may collect data relating to your activity on our websites (including IP addresses) via tracking technologies such as cookies, or we may collect information from you in response to a survey. We generally use this information to report statistics, analyse trends, administer our services, diagnose problems and target and improve the quality of our products and services. To the extent this information does not constitute personal information, the National Privacy Principles do not apply and we may use this information for any purpose and by any means whatsoever.

We generally advise that you do not publish or communicate personal information, or at least limit the personal information that you publish or communicate, to the public via our Site, such as in your Profile (Non-Confidential Information). You acknowledge that we cannot control any third party collection or use of your Non-Confidential Information. You agree that we may use and disclose Non-Confidential Information for any purpose and by any means whatsoever.

How we collect it

We may collect your personal information from a variety of sources, including from you, advertisers, mailing lists, recruitment agencies, contractors and business partners. Where we receive (and retain) or use your personal information received from a third party, we will contact you and advise you that we hold this information.

We may collect your personal information when you request or acquire a product or service from us, register with us as a member, provide a product or service to us, complete a survey or questionnaire, enter a competition or event, contribute in a fundraising event, participate in our services or when you communicate with us by e-mail, telephone or in writing (for example if you contact customer service to make a complaint or provide feedback).

If, at any time, you provide personal or other information about someone other than yourself, you warrant that you have that person's consent to provide such information for the purpose specified.

Location Sharing Via OzStaff App

Ozstaff Holdings require access to the location of individuals for employment purposes.

Why we collect it

The primary purpose for which we collect information about you is to provide you with products and services you have requested. We also collect information about you for the purposes outlined below.

We may state a more specific purpose at the point we collect your information.

If you do not provide us with the information that we request, we may not be able to provide you with our products or services. For example, if you do not register as a member of a website, you will not be able to access features or services that are reserved for members only.

How we use it

In addition to the primary purpose outlined above, we may use the personal information we collect, and you consent to us using your personal information:

to provide you with news and information about our products and services, and opportunities that we believe you may be interested in;
for purposes necessary or incidental to the provision of products and services to you such as administration and other operations including accounting;
to personalise and customise your experiences;
to manage and enhance our products and services;
to communicate with you, including by email, mail or telephone;
to conduct competitions or promotions;
to verify your identity;
to investigate any complaints about or made by you, or if we have reason to suspect that you are in breach of any of our terms and conditions or that you are or have been otherwise engaged in any unlawful activity; and/or
as required or permitted by any law (including the Privacy Act) ("other purposes").

How we disclose it

We may disclose personal information, and you consent to us disclosing your personal information, to our related entities (in which case, your personal information will be collected, used, disclosed, managed and stored in accordance with this policy).

We may also disclose personal information, and you consent to us disclosing your personal information, to third parties where it is necessary to provide you with the products and services or for other purposes, such as third parties:

engaged by us to perform functions or provide products and services on our behalf, such as newsagents, processing credit card information, mailouts, debt collection, marketing, research and advertising;
that are our agents, business partners or joint venture entities or partners;
that sponsor or promote any competition that we conduct or promote via our services;
authorised by you to receive information held by us such as, if you are a job-seeker, employers who we determine are potentially suitable to you;
as part of any investigation into you or your activity, for example, if we have reason to suspect that you have committed a breach of any of our terms and conditions, or have otherwise been engaged in any unlawful activity, and we reasonably believe that disclosure is necessary to the Police, any relevant authority or enforcement body, or your Internet Service Provider or network administrator;
as part of a sale (or proposed sale) of all or part of our business; and/or
as required or permitted by any law (including the Privacy Act).

We will not send your personal information outside of Australia unless:

It is necessary to complete your transaction;
it is to a third party that we use to assist us in providing our goods and/or services to you;
You have provided your consent;
We believed on reasonable grounds that the organisation involved would only deal with your personal information in a similar manner to the requirements under the National
Privacy Principles; or
Where otherwise allowed by the Privacy Act.

Opting in or out

At the point we collect information from you, you may be asked to "opt in" to consent to us using or disclosing your personal information other than in accordance with this policy or any applicable law. For example, you may be asked to opt-in to receive further information or communications from our advertisers and supporters.

You will generally be given the opportunity to "opt out" from receiving communications from us or from third parties that send communications to you in accordance with this policy. For example, you will be given the option to unsubscribe to e-newsletters sent by us.

If you receive communications purporting to be connected with us or our services that you believe have been sent to you other than in accordance with this policy, or in breach of any law, please write to us at the address set out below.

Management and security

We have appointed a Privacy Officer to oversee the management of personal information in accordance with this policy and the Privacy Act. Personal information is stored electronically. Other than in relation to Non-Confidential Information, we will take all reasonable steps to protect the personal information that we hold from misuse, loss, or unauthorised access, including by means of firewalls, pass word access, secure servers and encryption of credit card transactions. However, you acknowledge that the security of online transactions and the security of communications sent by electronic means or by post cannot be guaranteed. You provide information to us via the internet or by post at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not within our control. You acknowledge that we are not responsible for the privacy or security practices of any third party (including third parties that we are permitted to disclose your personal information to in accordance with this policy or any applicable laws). The collection and use of your information by such third party/ies may be subject to separate privacy and security policies. If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately. We use secure methods to destroy or permanently de-identify your personal information when it is no longer needed. We will retain your personal information while it is required for any of our functions, or for any other lawful purpose .

Accessing and updating your information and how to contact us

Subject to some exceptions in the Privacy Act, you have the right to seek access to and update the personal information we hold about you. If you make an access request, we will ask you to verify your identity. We may charge a fee to cover the costs of meeting your request. Members of our websites will generally be able to access and update their membership details online. We request that you keep your information as current as possible so that we may continue to improve our service to you. If you would like to seek access to personal information we hold about you, or if you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, you can contact the department that collected your personal information in the first instance, or write to:

Privacy Officer

Unit No J92/21 Hall St,
Port Melbourne VIC 3207, Australia
Phone: 03 9793 1133
Email: privacy@ozstaff.com
May 2024